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Supported Devices & Browsers

Dugout Master is a web app. There is nothing to download from an app store: open app.dugoutmaster.com in a browser and, if you like, add it to your home screen. Because it runs in the browser, what matters is not the age of the device but the version of the browser on it.

DeviceRequirement
iPhone and iPadiOS or iPadOS 16 or later. Safari, Chrome, and every other iOS browser use the same engine, so the OS version is what counts.
Android phones and tabletsChrome 105 or later (or Samsung Internet 20+). Chrome updates itself through the Play Store on Android 8 and newer.
Amazon Fire tabletsWorks in the built-in Silk browser. Fire OS does not allow web apps to be installed to the home screen, so bookmark the app instead.
MacSafari 16 or later (macOS Ventura 13 or newer, or Big Sur 11 with Safari updated), or a current Chrome, Edge, or Firefox.
Windows and ChromeOSChrome or Edge 105 or later, or Firefox 110 or later.

Any device that meets these requirements is fully supported, including the game-day lineup board, printing, and home-screen installation.

  1. iPhone or iPad: open Settings → General → Software Update and install the newest version offered. If your iPad tops out at iPadOS 16, that is enough.

  2. Android: open the Play Store, search for Chrome, and tap Update if it is offered. On most devices Chrome updates automatically.

  3. Mac: open System Settings → General → Software Update. Safari updates with macOS.

  4. After updating, open app.dugoutmaster.com again. If you had added the app to your home screen, remove the old icon and add it again so the fresh version is installed.

A blue screen with the Dugout Master logo and a spinner that never goes away almost always means the browser is older than the requirements above. Newer versions of Dugout Master replace that spinner with a message telling you so; older copies cached on the device may still show the spinner. Updating the device fixes it.

If your device already meets the requirements and the app still does not load after about 15 seconds, a Reload button appears. Check that you are online and tap it. If the problem continues, email support@dugoutmaster.com with the device model, its OS version, and the browser you are using.

Installing the app to the home screen gives you a full-screen experience with its own icon, one tap away before practices and games. When you sign up on a phone or tablet, Dugout Master asks you to do this once, right after your profile and before you set up your team. On a computer it is optional. You can install any time from Settings, and you do it once on each device.

  • iPhone or iPad (Safari): tap the Share button (a square with an arrow). On newer iPhones it may be under the ••• menu. Then tap Add to Home Screen (tap View More first if you don’t see it), then Add.
  • iPhone or iPad (Chrome): tap the Share button in the address bar, then Add to Home Screen, then Add.
  • Android (Chrome): tap the Install Dugout Master button when it appears, or tap the ⋮ menu, then Install app or Add to Home screen.
  • Android (Samsung Internet): tap the ≡ menu, then Add page to → Home screen.
  • Other browsers: open the browser’s menu and look for Install app, Add to Home Screen or something similar. The label is different in every browser. If you opened the link from another app (Facebook, Instagram), open it in Safari or Chrome first.
  • Mac, Windows, ChromeOS (Chrome or Edge): click the install icon at the right end of the address bar.
  • Amazon Fire tablets: not available. Fire OS does not support installing web apps. Choose Continue in browser during setup, then bookmark the app in Silk.

After installing, open Dugout Master from the new home-screen icon. On iPhone and iPad you may need to sign in once more there. Setup picks up where you left off.

If your device can’t install the app, choose Continue in browser on the install screen. Everything works the same way in a browser tab.