Common Questions
General
Section titled “General”Can I use Dugout Master offline?
Section titled “Can I use Dugout Master offline?”Yes. Once you open a game while online, it’s cached on your device. You can manage the lineup board without an internet connection. Changes sync automatically when you reconnect.
Does Dugout Master work for softball?
Section titled “Does Dugout Master work for softball?”Yes. Dugout Master supports both baseball and softball. The field diagram and position keys are the same across both sports.
Can multiple coaches use the same team at the same time?
Section titled “Can multiple coaches use the same team at the same time?”Yes. If two coaches are on the same team, they both see live updates on the lineup board. Changes made by one coach are reflected in real time for the other.
Roster
Section titled “Roster”Can I import players from GameChanger?
Section titled “Can I import players from GameChanger?”Yes, via CSV export from GameChanger. Go to Roster → Import → GameChanger CSV. This is a Pro feature.
What happens to a player’s history if I remove them from a season?
Section titled “What happens to a player’s history if I remove them from a season?”Removing a player from a season roster doesn’t delete them. Their historical game data is preserved. They simply won’t appear in new lineups for games in that season.
Can I add the same player to multiple teams?
Section titled “Can I add the same player to multiple teams?”No. A player profile belongs to one team. If a player is on two teams (common in club/school situations), they need separate profiles on each team.
Games and Lineups
Section titled “Games and Lineups”Can I duplicate a game?
Section titled “Can I duplicate a game?”Yes. Open the game menu (···) and tap Duplicate Game. The new game copies over the batting order, innings, and warm-up drills. The result and date are reset.
What’s the difference between a scrimmage and a regular game?
Section titled “What’s the difference between a scrimmage and a regular game?”Scrimmages are excluded from your season W–L–T record. Everything else (lineup, result, notes) works the same way.
Can I print the lineup?
Section titled “Can I print the lineup?”Yes. From the game menu, choose Print for a single inning sheet or Print Full Game for the complete game matrix across all innings.
The batting order disappeared — what happened?
Section titled “The batting order disappeared — what happened?”The batting order is tied to the game. If you’re viewing a different game or the page didn’t load fully, navigate back to the game and it should appear. If you’re offline and the game wasn’t cached, you’ll need to reconnect.
Billing
Section titled “Billing”What’s included in the free plan?
Section titled “What’s included in the free plan?”The free plan includes one team, full lineup board access, and basic roster management. See the pricing page for a full comparison.
How do I upgrade to Pro or Elite?
Section titled “How do I upgrade to Pro or Elite?”Go to Settings → Membership inside the app and choose your plan.