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Collecting Payment

If your event has a fee, Dugout Master can show families the amount and a button for the payment app you already use. You get paid directly. Dugout Master never receives, holds or checks the money, and never asks for a password or bank details.

Once, for your team — open Settings → Team & Organization → Payment Methods and add the ways you accept payment:

  • Venmo, PayPal and Cash App — tap a method’s card and paste whatever you have (@coachjohn, paypal.me/coachjohn, $coachjohn or a full profile link all work). The card shows the logo and a QR code, and the window has Open link / Copy link buttons so you can check it.
  • Other — a name like Zelle, plus a link or instructions.

Use a card’s ⋮ menu to Disable a method — it stays saved but isn’t offered — or to remove it.

On each event — open the event and find the Payment card:

  1. Turn on This event requires payment and enter the Registration fee.
  2. Switch on which of your payment methods this event offers. You only choose here — accounts are edited in Settings → Payment Methods, so changing your Venmo there updates every event.
  3. Need something just for this event (a check, a tournament account)? Turn on Add another payment method for this event.
  4. Choose where the payment information shows.

No payment methods yet? The card links straight to Settings → Team & Organization → Payment Methods.

SettingWhat families seeDefault
After registrationThe fee, each method’s logo and handle, a QR code and a Pay with Venmo / PayPal / Cash App button on the confirmation screen, right after they register.On
On the public event pageThe fee and the accepted methods under the event details.Off
On the team’s public pageThe fee and accepted methods beside the event.Off

Registering always comes first — nobody is asked to pay before they’ve registered.

Because Dugout Master can’t see your Venmo or PayPal account, you confirm payments. On the Registrations tab, each registration has a separate Payment status next to its registration status:

Payment statusMeaning
Awaiting paymentThe family was shown how to pay.
Reported paidThe family tapped I’ve Completed Payment. That’s their word — nothing has been verified.
Payment confirmedYou saw the money arrive and marked it. Only you can do this.
Not receivedYou didn’t see a payment. The family can tap I’ve Completed Payment again.

Open a registration to change its payment status, or tick several and use Set Payment. You can filter the list by payment status, and the CSV export includes it.